![]() ![]() Volume of patients waiting to be seen compared to the number of doctors working.Patients with more life-threatening situations arriving in the Emergency Department or Urgent Care Centre after you.Your personal experience may vary from these posted wait times based on a number of factors, including: The wait time is calculated by averaging the time that each patient has waited over the last six hours. How do you calculate Emergency Department and Urgent Care Centre wait times? In simple terms, the sickest patients will be seen most quickly. You will be seen by a doctor based on that assessment. Upon arrival in the department, you will be assessed using the Canadian Triage and Acuity Scale (CTAS). It’s important to know that critical patients will be seen first, whether they arrive on their own or via ambulance. The Emergency Department and Urgent Care Centre does not work on a first come, first served system. How will I be assessed for my turn to be seen? The wait time posted refers to the length of time between when you arrive to the front desk to check in and when you see a doctor. This website shows the Emergency and Urgent Care Centre wait times for locations across the Hamilton region. What are Emergency and Urgent Care Centre Wait Times? ![]()
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